We typically respond within 24 hours
Provider Guide

How to list your tours on EcoAfric

EcoAfric connects verified African providers with international travelers through secure bookings, Stripe-protected payments, and a professionally managed sustainable tourism marketplace. Here is exactly what the process looks like.

Start your application Provider Login See the five steps
No listing fees 10% service deduction per booking Stripe-secured payouts PDF contract within 48 hours after approval

At a glance

Cost to join
Free
Commission per booking
10%
Payment processing
Stripe Connect
Payout released
7 days after trip
Steps to go live
5
Before you start

What to have ready

Gathering these first makes the application a single sitting rather than several. Nothing here is submitted publicly — documents are used for verification only.

Business & legal details

Used to create your provider profile and agreement.

  • Full legal name of the signing representative
  • Registered company or trading name
  • Country of operation
  • Phone number with country code, plus a working email

Verification documents

Upload whichever apply to your business and country.

  • Business licence or registration certificate
  • Tax certificate
  • Liability or traveler insurance
  • Sustainability or tourism-board certifications

Accepted formats: PDF, DOC, DOCX, JPG, PNG — up to 10MB per file.

Payout information

Handled inside Stripe, never stored in plain form by EcoAfric.

  • Bank account details for your business
  • Identity document accepted by Stripe
  • Company registration number where required

Stripe decides which details it needs based on your country and business type.

Tour content

What turns a listing into a booking.

  • High-quality photos of each experience
  • Day-by-day itinerary, inclusions and exclusions
  • Pricing, group sizes and available dates
  • Your sustainability and community practices
The process

Five steps from sign-up to first booking

Each step unlocks the next. You can save and return at any point — nothing is lost between sessions.

1

Create account

Register with your legal name, company information, country, and agreement consent.

About 10 minutes
2

Submit documents

Upload government ID, business registration where applicable, address information, and business details.

About 15 minutes
3

Connect Stripe

Complete Stripe Connect Express onboarding so marketplace payouts can reach your account.

About 10 minutes
4

Upload tours

Create listings with dates, pricing, itinerary, inclusions, images, and sustainability details.

Per listing
5

Receive bookings

Manage traveler details, support requests, earnings, and payouts from your dashboard.

Ongoing
After you apply

How verification works

Your account moves through these stages. You can check the current one any time from your provider dashboard.

  1. Application submitted

    Your account is created and your provider agreement consent is recorded against your profile.

  2. Documents under review

    Our team checks your business documents and sustainability credentials.

    Pending
  3. Verified provider

    Your listings can go live, the verified badge appears on your profile and tours, and your PDF contract is generated automatically. You will receive it within 48 hours after approval.

    Verified
  4. If something is missing

    An application can be returned or suspended if documents are unclear, expired, or do not match the registered business. We email you what to correct, and you can resubmit.

    Action needed

Payments, fees and payouts

10% commission on each completed booking.
No listing fees, no monthly charge.
Travelers pay through Stripe

Card details never touch EcoAfric servers. Funds are held securely until the trip is complete.

Payouts release 7 days after the trip

The waiting period covers cancellations and traveler disputes before money leaves the platform.

Payouts can be held for review

EcoAfric may delay, freeze, or suspend a payout where there is a fraud, safety, or dispute investigation.

Everything is visible in your dashboard

Track bookings, earnings, pending payouts and traveler inquiries in one place.

Register & agree Provider Login
Common questions

Provider FAQs

The questions operators ask us most before applying.

Does it cost anything to list my tours?

No. Creating an account, submitting documents and publishing listings are free. EcoAfric retains a 10% service deduction on each completed booking, so we only earn when you do.

Do I need a registered company to join?

You need to provide a legal representative name, a company or trading name, and your country of operation. Which documents prove that varies by country — upload what applies to your business, and our team will tell you if anything else is needed.

Why do I have to connect Stripe?

Stripe Connect processes traveler payments and sends your payouts. It handles card security and identity checks so that EcoAfric never stores payment credentials. Without it, bookings cannot be paid out to you.

When do I actually receive my money?

Payouts are released 7 days after the trip is completed, subject to any open disputes. That window protects both sides against cancellations and complaints.

Can I list more than one tour?

Yes. There is no limit on listings. Each tour gets its own dates, pricing, itinerary, inclusions, images and sustainability details, and you can edit or pause any of them from the dashboard.

What happens if my application is rejected?

You will be told what was unclear or missing — usually an expired document, or a name that does not match the registered business. Correct it, resubmit, and your account returns to review.

How do travelers find my tours?

Verified listings appear in EcoAfric search and destination pages, and carry the verified badge that signals your sustainability credentials to travelers browsing the marketplace.